My reflections on computer support. I will be listing whatever I find interesting. That may be great prices. It may be fun. It may be anything that I find, computer related or not.
I work on computers in the Decatur, GA area. I work mainly for small business and some homeowners. I setup wired and wireless networks and computers, along with security. I am always open to new ideas. I am not perfect, nor do I know everything. I always try to get it right.
I have been trying to build my business. How can I get more clients? I tried cold calling. A little success, but a lot of work for little gain. I tried mailing brochures. Basically, no response. I have tried networking. More success, but not as much as I hoped.
Finally, I started researching how to get customers. I recommend two books, neither directly about computer consulting. One is Get Clients Now! By C. J. Hayden. From that I find I needed to modify my networking. I had been failing to follow-up effectively. When people did not become customers quickly, I quit calling on them. I had no system for follow-up. I worked on my introductions, which had been pretty weak. Then I read Book Yourself Solid by Michael Port. He has much advice on which clients to keep, only the ones you like working with. Seems counter-intuitive to me. But it has helped me. I am now looking for customers that I like.
This is beginning to work for me. For more on what I have done to keep in touch take a look at my Squidoo lens.
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